Home > Service > FAQ


Q: Are you a factory?

A:We are a factory with designing, manufacturing, marketing and exporting together.

Q: What is the payment term?

A:30% T/T in advance and the balance against the documents.Others are negotiable

Q:What’s your capacity?

A:Our capacity can be about 13,000 sets per month.

Q:Can you stamp the customers' own logo on their own package or product?

A:Yes,of course acceptable

Q:Does OEM/ODM is available for your company?

A:Yes,OEM/ODM is available

Q: Can I have a sample order ?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q: What about the lead time?

A:Sample needs 3-5 days, mass production time needs 3-4 weeks for order quantity more than.

Q: Do you have any MOQ limit for order?

A: Our MOQ is 50 or 100 sets ,but small order are acceptable.

Q: Do you offer guarantee for the products?

A: Yes, we offer 2-5 years warranty to our products.

Copyright © Hangzhou Metek Co.,Ltd All Rights Reserved.